Product Design Lead – McKinsey & Company

Qualifications

  • BS or MS in Interaction Design, Cognitive Science, HCI, Anthropology, Psychology, or equivalent experience
  • 6+ years of experience planning, conducting, and communicating the findings from user research for digital products and services (familiarity with an Enterprise setting is a plus)
  • Experience planning and conducting both quantitative and qualitative user research at all stages of product development
  • Ability to frame key questions, create research plans to address those, conduct research, and synthesize the findings into meaningful, actionable insights
  • Ability to design and conduct user testing and concept validation – i.e. identify potential solution options for a stated user need and design experiments that help elicit the most viable solution for users
  • Strong ability to generate and communicate compelling & actionable insights, both verbally and visually
  • Strong interaction and visual design skills, including use of a diverse set of tools, e.g. Adobe creative suite, OmniGraffle, Sketch, InVision, etc.
  • Solid knowledge of and experience with Agile software development
  • Strong communication skills with ability to articulate and optimize design based on the value to the user and the business
  • Strong collaboration – you partner well with others to solve problems and actively incorporate input from various sources; experience working with others on a global basis
  • Ability to navigate multiple stakeholder groups and influence others
  • Passionate about creating value through great design and user experience
  • Ability to structure ambiguous problems and define tasks needed to bring clarity
  • Excellent communication skills, including written, verbal and presentation
  • Experience in managing communications with users and stakeholders

Who You’ll Work With

You will be a core member of the Design & Innovation team working out of our Prague Service Hub. You will be part of a global team that is distributed across Boston, New York, New Delhi, and Prague.

The Design & Innovation team is responsible for using user-centered methods to inform the development and delivery of technology-enabled products and services used across the Firm. This work ensures that we create experiences that make the work of our colleagues faster, easier and more effective. And that we incubate new ways of working that will move the Firm forward.

Our team is focusing specifically on the Service Management & Delivery Portfolio (SMP). This team’s mission is to help our colleagues across McKinsey to more easily and efficiently interact with core services such as IT Support, Visual Graphics, and HR by combining modern technology with state-of-the-art service delivery and operations.
We’re trying to make digital self-service the #1 choice for our customers to get help by creating engaging and extremely efficient service experiences. And to create operational efficiencies in service delivery by streamlining processes, automating repeat tasks and leveraging intelligent technologies like AI, machine learning and chatbots.

What You’ll Do

You will leverage an iterative, user-centered approach and solid UI design skills to conceive and deliver valuable new experiences for our internal clients and colleagues across mobile and web platforms.

In this role you will be able to leverage a blend of user-centered design practices, creative innovation, and the drive to work on some of the most exciting digital initiatives within our organization. You will contribute to all aspects of the product development lifecycle—from research and ideation through to detailed design and delivery—with an emphasis on rapid prototyping, frequent validation with end users, and creatively approaching constraints.

You will collaborate closely with product managers, developers, and other disciplines to identify what will be most critical to the success of a product, what it should feel like to interact with a product or service across multiple touchpoints, and to define how we bring that experience into reality. In this work, you will actively look for opportunities to apply new tools and technologies that can help enrich the capabilities the Firm provides to our colleagues to do their work. You will also have the opportunity to be an advocate and coach for design thinking, helping others in the firm develop their knowledge, skills and capabilities in the use empathetic, inventive and iterative methods for product development.

Zdroj: LinkedIn.com

Informace o pozici

Lokalita: Praha
Typ pracovního poměru: Hlavní pracovní poměr
Úvazek: Plný úvazek
Délka pracovního poměru: Na dobu neurčitou
Požadované vzdělání: Nerozhoduje