It’s the job of a UX Practitioner at 4finance to frame a problem and identify the right path to resolving it as part of the overall strategy for creating and continuously improving our digital products that meet the real needs of real customers.
We’re committed to lean approach to UX in the business, collaborating closely with cross-discipline product teams. Iterations are short and often, constantly learning and validating. Dashboards show us what parts of the experience across the product portfolio need to be understood, repeated elsewhere or optimised.
Well-formed hypotheses drive each piece of work, allowing the product team to share one backlog and prioritise well. From there, experiments are designed and executed that turns into actionable insights that we can measure the success of.
It’s an exciting time to be a UX practitioner in this way of working. There’s constantly something new to learn and often something to contribute to creating instant, tangible successes in a product. Strong opinions and skills are important. It’s part of a UX Practitioner’s role to advocate not only the users’ needs but also the correct approach to ensuring that the insights into their needs are included in every iteration.
- Able to create hand-drawn, static, and clickable mockups that are clean and appropriate for team communication.
- Able to combine UI patterns with novel solutions in most scenarios. Knows when to create novel solutions vs use pattern.
- Can create new / novel elements with direction. Can design and style them effectively.
- Able to participate effectively in qualitative user research. Ideally, be able to lead interviews with users. Able to draft an effective interview guide.
- Able to design and execute an effective lean experiment based on knowledge of best practices.
- Basic copywriting skills. Create messages that align with user outcomes, tone of voice and brand.
- Work effectively within a visual language. Can produce pixel-level drawings within a pre-existing visual language. Produce presentation-ready work with oversight.
- Comprehensive understanding of the role of metrics in the process and some hands-on experience of ensuring measurement is correctly implemented